In October 2015, VdS Schadenverhütung has audited and certified the first monitoring and alarm receiving centre (MARC) in Larvik, Norway according to EN 50518: Falck Redning AS. This is the first monitoring and alarm receiving centre which has been certified to this relatively new standard.
Due to a high grade of experience in this field and the participation in the development of the standard, the company Falck Redning AS contacted VdS for this certification procedure. Of course, VdS did not miss this chance and took the opportunity to translate the procedure guidelines and the correspondence into English language. At first stage in August 2014, a first exploratory discussion with Falck Redning AS in Larvik was held. Then, during telephone conversations and mail correspondence all further questions on constructional, technical and organizational requirements of the standard were clarified with the project manager of Falck, the charged representatives of the respective subsections and the Norwegian insurer. During the further planning especially the verification management of product conformity to the European standard for façade elements (doors, windows), the lightening, fire and intrusion protection as well as monitoring and alarm receiving techniques of the MARC were checked by VdS. The procedure of VdS foresees preliminary examinations for determination of standard conformity before a final expert assessment after completion of the MARC is performed. The influence of the information technology here, also takes an essential part, even if at this time the standard EN 50518 does not contain concrete requirements.
After commissioning and successful certification of the monitoring and alarm receiving centre, Falck Redning AS has invited interested parties, as insurers and Norwegian operators of control centres to a two-days workshop on site. On this occasion, VdS was able to present the essential requirements of the standard EN 50518 as well as the associated certification procedure. As a result of this workshop VdS recorded two new applications for certification in Norway and the planning of further discussions. This makes obvious that the expertise of highly qualified VdS staff is also of interest abroad. VdS is happy with a high demand of international activities also in the field of security service.