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Incident Management and Root Cause Analysis

To provide students with an Understanding of incident investigation, to include the requirements, steps to be followed, and a number of methodologies.

Duration : 1 day (face-to-face) or e-learning (30 days for completion)

Countries Running the Course

If this course is not available in your country, please contact with your member training.

This qualification is for anyone who wants to carry out incident investigations effectively.

There is no pre-requisite qualification

Further qualifications in this field may be developed.

Learners will be able to:

  • Understand how to investigate incidents and confidently carry out an investigation and be able to explain the process and report the results.
  • To be able to appreciate why it is necessary that incident investigations are carried out.
  • To be able to explain describe and discuss how human and organizational factors contribute to incidents and to be able to recognise and explain these factors.
  • To be able to implement different methodologies of investigation and to demonstrate and be able to select
    the most appropriate method.

Certificate